Returns are subject to MAWA Terms and Conditions. For eligible products, you have up to 14 calendar days from the time you receive your item(s) to initiate a return.
All books and materials are supplied on a firm sale basis only.
Returns are only accepted in cases of incorrect deliveries, goods damaged in transit, or faulty print and bind. Notification of incorrect supply, incorrect invoices or damaged goods must be made within 30 days of invoice date. Damaged and unacceptable goods will be replaced at the expense of The Mathematical Association of Western Australia. Authority to return books must be obtained from The Mathematical Association of Western Australia before books are returned. Credits will only be issued when necessary for agreed incorrect deliveries, damaged goods or incorrect invoices.
Online returns process
You can initiate a return online once your item(s) have been shipped and invoiced.
Note: If you need assistance or do not have a MAWA ID, please call 08 9345 0388.
Once we receive the item(s) we'll process the return, issue a refund, and send you a return receipt confirmation email.
Your refund will be issued after we receive your item(s) from MAWA. The way your refund is processed depends on your original payment method.
Visit online My Account to view your up-to-date return and refund information.
If you received the wrong product or it was damaged during shipping, please contact MAWA at 08 9345 0388 during our hours of operation, Mon-Thurs 8:30 a.m. - 4:30 p.m.
MAWA Cancellation Policy For Conference, Conventions, Professional Development, Student Activities
All registration cancellations must be made in writing by participants to MAWA at firstname.lastname@example.org